Words of Wisdom from the Asphalt Jungle

This is about earning the right to ask questions, if you earn the right to ask a question you'll not only get an answer - you'll get a better answer! With that better answer it'll be easier for you to help provide the prospect a solution. You lost me at hello! You can make or break a sale at hello, and a customer has decided in a few seconds whether they like you or not. If the prospect likes you, trusts you and is excited to talk to you you've got yourself a sale - regardless of the product! The guy that was a jerk on the phone may have the better product but you're the guy he likes. You'll get the sale! Of course the greeting is just one cog in the sales machine, but if you mess it up, it makes it difficult or impossible to go further. You can turn a buyer into a looker, or into someone just gathering information within seconds. Ever wonder why someone said they're just looking or just gathering information right away? It might be that they